Return & Refund Policy

At YCF Venture, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.

By using our website or services, you consent to the terms of this Privacy Policy.

Information We Collect

Personal Information

We may collect personal information such as your name, email address, phone number, shipping address, and payment details when you:

• Place an order on our website

• Create an account

• Subscribe to our newsletter

• Contact us with inquiries or feedback

Usage Information

We automatically collect certain information about your device and usage of our website, including:

• IP address

• Browser type

• Pages visited

• Date and time of visit

• Referring website

• Clickstream data

This information helps us analyze trends, administer the site, track users’ movements, and improve our website’s functionality.

How We Use Your Information

We may use the information we collect for various purposes, including but not limited to:

• Processing and fulfilling orders

• Providing customer support

• Sending promotional emails and newsletters

• Analyzing website usage and trends

• Improving our products and services

• Preventing fraudulent activity

• Complying with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third parties who assist us in operating our website, conducting business, or servicing you, as long as they agree to keep this information confidential.

We may also disclose your information when we believe it is necessary to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

Data Security

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

All sensitive/credit information you provide is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway provider’s database, accessible only by those authorized with special access rights to such systems.

Your Choices

You can choose to opt out of receiving promotional emails from us by following the unsubscribe instructions provided in each email. However, you will still receive transactional emails related to your orders and account.

Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately so that we can delete such information from our records.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the date of the last update will be indicated at the top of the page.