Payments
Welcome to YCF Venture! We strive to make your shopping experience as smooth and convenient as possible. Here you will find all the information you need about our payment methods and delivery processes.
Payment Information
Accepted Payment Methods
We accept the following payment methods for your convenience:
Credit/Debit Cards: Visa, MasterCard, American Express, Discover
PayPal: Secure and easy online payments
Bank Transfers: Direct bank transfers (please contact us for details)
Cash on Delivery: Available for select locations
Payment Security
Your security is our priority. All transactions on our website are processed through secure payment gateways that use SSL encryption to protect your personal and financial information.
Payment Confirmation
Once your payment is successfully processed, you will receive a confirmation email with your order details. If you do not receive this email, please check your spam folder or contact our customer service team at support@ycfventure.com.
Delivery
Shipping Options
We offer a variety of shipping options to meet your needs:
Standard Shipping: Delivery within 5-7 business days
Express Shipping: Delivery within 2-3 business days
Overnight Shipping: Next business day delivery for orders placed before 12 PM (noon)
Shipping Costs
Shipping costs vary based on the delivery method and destination. The shipping cost will be calculated and displayed at checkout.
Order Processing Time
Orders are processed within 1-2 business days after payment is received. Orders placed on weekends or holidays will be processed on the next business day.
Delivery Tracking
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the delivery status of your order.
International Shipping
We offer international shipping to many countries. Shipping times and costs for international orders will vary based on the destination. Please note that international customers are responsible for any customs duties or taxes imposed by their country.
Delivery Issues
If you experience any issues with your delivery, such as delays or missing packages, please contact our customer service team at delivery@ycfventure.com. We will work to resolve the issue as quickly as possible.
Office Hour:
Mon to Sun | 9.30am - 6.30pm
Exclude Public Holiday
238, Jalan 1/7A, Kampung Baru Balakong, 43300, Seri Kembangan, Selangor, Malaysia.
General Info:
Copyright © YCF TRADE VENTURE SDN. BHD. All rights reserved.